If you're having difficulty logging into TestCafe, it is most likely a problem with cookies. The following are the steps you should take to resolve the problem.

- Delete your existing TestCafe cookies

In IE, this can be done by selecting Tools... > Internet Options from the menu bar, then clicking the Delete Cookies... button under the General tab.

In Netscape, this can be done by selecting Tasks > Privacy & Security > Cookie Manager > View Stored Cookies from the menu bar, and clicking the Remove All Cookies button. If you don't wish to remove all cookies, you can select only the cookies for www.testcafe.com and click the Remove Cookie button.

After deleting the cookies, close your browser then re-open it and return to TestCafe. Login using your username and password in the box on the left side.

- Check your privacy settings

If you are still unable to log in to TestCafe, verify that you have cookies enabled on your computer. This can be checked by your browsers privacy settings.

- Check your computer's ability to accept cookies

Visit this cookie test to check your computer's ability to accept cookies. Under "Your Results" there are 13 methods of how cookies may be written to your computer. If any of the methods listed failed for you computer and you are unable to log in to TestCafe, please send your results to us so that we may attempt to discover your specific problem.